Two State-of-the-Art Mobile Command Centers and Five Customer Care Vehicles Now In Alabama; Providing Aid to All-Comers

BIRMINGHAM, Ala., April 30, 2011 /PRNewswire/ -- Farmers Insurance has in place, two specially-equipped Mobile Command Centers (MCC) buses (46 feet long with state of the art communications equipment and supplies), and five specially equipped mobile Customer Care Vehicles (CCV) in critical locations to help Farmers customers with their claims.

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"Our hearts go out to all Alabamians who have taken the brunt of these horrific tornadoes that struck Wednesday April 27 in the morning and afternoon," stated Todd Brooks, Farmers Senior Vice President—Eastern Zone. "Our mobile claims vehicles are providing front-line assistance to customers and non-customers alike, who have suffered losses. We have food, supplies, and claims representatives at each location to help customers file claims."

NOTE TO MEDIA:  Here are the claims locations.  Please contact Jerry Davies at 213-400-4459 or, for information or if you would like to visit a site where we assist customers and non-customers alike.  

Location - CAT BUS- MCC
Home Depot
1601 13th Ave
Tuscaloosa, AL 35404
Hours- 7am-7pm

Location - CAT BUS- MCC
Forrest Square Shopping Center  (Near Forestdale)
973 Forestdale Blvd
Birmingham, AL 35214
Hours- 7am-7pm

CCV- Cullman, AL
Cullman Civic Center
510 5th Street Southwest
Cullman, AL 35055

CCV Guntersville, AL
2024 Gunter Ave
Guntersville, AL 35976

CCV- Athens, AL
1036 Hwy 72, Athens, AL 35611

CCV Madison, AL
7951 Hwy 72 W (Suite #2)
Madison, AL 35758

CCV Pleasant Grove
Bethel Baptist Church
635th Way
Pleasant Grove, AL 35127

Farmers Insurance customers with damage should immediately contact their agent or call Farmers' 24-hour-claims hotline at 800-HelpPoint (800-435-7764) for immediate assistance.

Spanish-language claims assistance is available to Farmers customers by calling 877-RECLAMO (877-732-5266).

Foremost Insurance customers can call: 800-527-3907.

21st Century Insurance customers can call:  888-244-6163.

Farmers Insurance Group of Companies is the country's 3rd largest insurer of both personal lines passenger automobile and homeowners insurance, and also provides a wide range of other insurance and financial services products.  Farmers Insurance is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.

Farmers is a trade name and may refer to Farmers Group, Inc. or the Farmers Exchanges, as the case may be. Farmers Group, Inc., a management and holding company, along with its subsidiaries, is wholly owned by the Zurich Financial Services Group. The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange), including their subsidiaries and affiliates, owned by their policyholders, and managed by Farmers Group, Inc. and its subsidiaries. For more information about Farmers, visit its Web site at or at


Jerry Davies





SOURCE Farmers Insurance



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